{"id":5693,"date":"2026-01-24T00:15:57","date_gmt":"2026-01-24T00:15:57","guid":{"rendered":"https:\/\/coffeedelice.fr\/boutique\/?page_id=5693"},"modified":"2026-01-24T00:15:58","modified_gmt":"2026-01-24T00:15:58","slug":"politique-de-remboursements-et-retours","status":"publish","type":"page","link":"https:\/\/coffeedelice.fr\/boutique\/politique-de-remboursements-et-retours\/","title":{"rendered":"Politique de remboursements et retours"},"content":{"rendered":"\n<p>La pr\u00e9sente politique de remboursements et de retours s\u2019applique \u00e0 l\u2019ensemble des commandes pass\u00e9es sur le site <strong>COFFEE D\u00c9LICE<\/strong>, \u00e9dit\u00e9 par la soci\u00e9t\u00e9 COFFEE D\u00c9LICE. Les produits propos\u00e9s \u00e9tant des produits alimentaires, ils sont soumis \u00e0 des r\u00e8gles sp\u00e9cifiques en mati\u00e8re de retours et de remboursement.<\/p>\n\n\n\n<p>Conform\u00e9ment \u00e0 l\u2019article L221-28 du Code de la consommation, les produits alimentaires, en raison de leur nature p\u00e9rissable ou susceptible de se d\u00e9t\u00e9riorer rapidement, <strong>ne b\u00e9n\u00e9ficient pas du droit de r\u00e9tractation<\/strong>. En cons\u00e9quence, aucun retour ni remboursement ne pourra \u00eatre accept\u00e9 en cas de changement d\u2019avis du client apr\u00e8s validation de la commande.<\/p>\n\n\n\n<p>Toutefois, un remboursement ou un avoir pourra \u00eatre accord\u00e9 exclusivement dans les cas suivants : produit non conforme \u00e0 la commande, produit manquant, produit endommag\u00e9 lors du transport, ou produit impropre \u00e0 la consommation (notamment en cas de DLC d\u00e9pass\u00e9e). Dans ces situations, le client doit imp\u00e9rativement adresser une r\u00e9clamation dans un d\u00e9lai de <strong>48 heures \u00e0 compter de la r\u00e9ception<\/strong> de la commande, par email \u00e0 <strong><a>coffeedelice83@gmail.com<\/a><\/strong>, en joignant des <strong>photos claires du produit concern\u00e9, de l\u2019emballage et de l\u2019\u00e9tiquette<\/strong>.<\/p>\n\n\n\n<p>Apr\u00e8s analyse et validation de la r\u00e9clamation par COFFEE D\u00c9LICE, un remboursement sera effectu\u00e9 selon le mode de paiement initial ou, le cas \u00e9ch\u00e9ant, un avoir pourra \u00eatre propos\u00e9. Pour des raisons d\u2019hygi\u00e8ne et de s\u00e9curit\u00e9 alimentaire, <strong>aucun retour physique des denr\u00e9es ne sera exig\u00e9 ni accept\u00e9<\/strong>.<\/p>\n\n\n\n<p>COFFEE D\u00c9LICE ne pourra \u00eatre tenue responsable en cas de mauvaise conservation, de mauvaise utilisation ou de non-respect des conditions de stockage des produits apr\u00e8s leur livraison. Les frais de livraison ne sont pas remboursables, sauf en cas d\u2019erreur imputable \u00e0 COFFEE D\u00c9LICE ou de produit rendu impropre \u00e0 la consommation du fait du transport.<\/p>\n\n\n\n<p>La pr\u00e9sente politique est indissociable des <strong>Conditions G\u00e9n\u00e9rales de Vente<\/strong> et peut \u00eatre modifi\u00e9e \u00e0 tout moment afin de rester conforme \u00e0 la r\u00e9glementation en vigueur.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>La pr\u00e9sente politique de remboursements et de retours s\u2019applique \u00e0 l\u2019ensemble des commandes pass\u00e9es sur le site COFFEE D\u00c9LICE, \u00e9dit\u00e9 par la soci\u00e9t\u00e9 COFFEE D\u00c9LICE. Les produits propos\u00e9s \u00e9tant des produits alimentaires, ils sont soumis \u00e0 des r\u00e8gles sp\u00e9cifiques en mati\u00e8re de retours et de remboursement. Conform\u00e9ment \u00e0 l\u2019article L221-28 du Code de la consommation, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5693","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"salleqg.83","author_link":"https:\/\/coffeedelice.fr\/boutique\/author\/salleqg-83\/"},"uagb_comment_info":0,"uagb_excerpt":"La pr\u00e9sente politique de remboursements et de retours s\u2019applique \u00e0 l\u2019ensemble des commandes pass\u00e9es sur le site COFFEE D\u00c9LICE, \u00e9dit\u00e9 par la soci\u00e9t\u00e9 COFFEE D\u00c9LICE. Les produits propos\u00e9s \u00e9tant des produits alimentaires, ils sont soumis \u00e0 des r\u00e8gles sp\u00e9cifiques en mati\u00e8re de retours et de remboursement. Conform\u00e9ment \u00e0 l\u2019article L221-28 du Code de la consommation,\u2026","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/coffeedelice.fr\/boutique\/wp-json\/wp\/v2\/pages\/5693","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/coffeedelice.fr\/boutique\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/coffeedelice.fr\/boutique\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/coffeedelice.fr\/boutique\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coffeedelice.fr\/boutique\/wp-json\/wp\/v2\/comments?post=5693"}],"version-history":[{"count":1,"href":"https:\/\/coffeedelice.fr\/boutique\/wp-json\/wp\/v2\/pages\/5693\/revisions"}],"predecessor-version":[{"id":5694,"href":"https:\/\/coffeedelice.fr\/boutique\/wp-json\/wp\/v2\/pages\/5693\/revisions\/5694"}],"wp:attachment":[{"href":"https:\/\/coffeedelice.fr\/boutique\/wp-json\/wp\/v2\/media?parent=5693"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}